Returns & Exchanges

At Lifely, we want you to love your home as much as we do, which is why we offer a 30-day peace-of-mind return policy on all our furniture and decor. If a piece doesn't fit your space or style, we've simplified the process to ensure your shopping experience remains stress-free.

1

Initiate Your Request

Log into your Lifely account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.

2

Prepare the Package

Carefully disassemble the furniture and pack it into its original shipping cartons with all protective padding to prevent damage during transit.

3

Schedule a Pickup

Use our online portal to choose a convenient time for our specialized furniture couriers to collect the items directly from your doorstep.

4

Receive Your Refund

Once our warehouse team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing